PRIVACY POLICY

Last updated: April 2, 2026

1. Introduction

At Nooraltair, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data.

By using our website and purchasing our products, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website.

This Privacy Policy has been prepared in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Consumer Privacy Protection Act (CPPA), as well as applicable provincial laws in Ontario.

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

Full name
Email address
Billing and shipping address
Phone number
Payment information (processed securely through third-party payment processors — we do not store full card details)
Messages or inquiries submitted through our contact form

Information collected automatically:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referring URLs
Cookies and similar tracking technologies

Information from third parties:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Analytics providers (e.g., Google Analytics)

3. Why We Collect Your Information

We collect and use your personal information for the following purposes:

To process and fulfill your orders
To communicate with you regarding your order status, shipping, and delivery
To respond to your inquiries and provide customer support
To send you order confirmations, receipts, and account-related notices
To improve our website, product listings, and overall customer experience
To detect and prevent fraudulent transactions or unauthorized activity
To comply with legal obligations
To send promotional emails or newsletters, where you have provided consent

You may withdraw your consent to receive marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

4. Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us remember your preferences, understand how visitors use our site, and improve our services.

The types of cookies we use include:

Essential cookies — required for the website to function properly
Analytics cookies — help us understand visitor behavior and improve our website
Marketing cookies — used to deliver relevant advertisements and track campaign performance

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

Service providers — trusted third parties who assist in operating our website, processing payments, and fulfilling orders (e.g., payment processors, shipping carriers, email platforms). These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.
Legal compliance — when required by law, court order, or governmental authority
Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
Protection of rights — when necessary to protect the rights, property, or safety of Nooraltair, our customers, or others

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order and transaction records are typically retained for a minimum of seven years in accordance with Canadian tax and business regulations.

When your information is no longer needed, it is securely deleted or anonymized.

7. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption, secure payment processing, and restricted access to personal data within our organization.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights

As a resident of Canada, you have the following rights regarding your personal information:

Right to access — you may request a copy of the personal information we hold about you
Right to correction — you may request that we correct any inaccurate or incomplete information
Right to withdrawal of consent — you may withdraw consent to certain uses of your data at any time
Right to deletion — you may request that we delete your personal information, subject to legal retention requirements
Right to complaint — you have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to all requests within 30 days.

9. Minors

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to remove that information from our records.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies solely to information collected by Nooraltair. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website following any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Nooraltair Email: info@nooraltair.com Location: Ontario, Canada

We are committed to resolving any privacy concerns promptly and fairly.

This Privacy Policy is provided for general informational purposes. Nooraltair recommends seeking independent legal advice to ensure full compliance with all applicable privacy laws in your jurisdiction.